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To assist trade chain partners’ (TCPs) onboarding with the new Canada Border Services Agency (CBSA) Assessment and Revenue Management (CARM) requirements, CBSA has released two new user guides: the CARM Release 2 Playbook and Release 2 User Guide.

CBSA is changing how it assesses and collects duties and taxes on commercial goods imported into Canada through a CARM digital initiative. The planned coming-into-force date is May 2024, when CARM becomes the official system of record. This means that TCPs, including trucking fleets crossing the border, will need to register and adapt their systems and business practices before May 2024. 

  • The CARM Release 2 Playbook is an end-to-end document of the CARM functionalities, which provides clarity and context for businesses when interacting with the CBSA through the CARM portal. It also details potential considerations and scenarios that can help businesses effectively and efficiently navigate this new system.
  • The CARM Release 2 User Guides are detailed step-by-step guides with information about how to start using CARM functionalities. The intent is to help TCPs learn how to use specific functions and provide instructions, including screen shots, on how to execute processes on the CARM portal. 

For More Information

To participate in upcoming CBSA webinars on CARM, click here for more info.

Send your feedback on the Release 2 Playbook or Release 2 User Guides to

For more information on CARM and how to get registered, please visit CBSA’s website.

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